Last updated: 06/05/2019
C7skates stands behind the quality of our products and the satisfaction of our customers.
All C7 products carry a one-year warranty against manufacturing defects from your date of purchase when purchased directly from C7 or through an authorized dealer*.
If you believe you’ve received a defective product from C7, please contact us directly via the Contact Form on our website. Please include the order and item number(s) and photos showing the damage. We will reply with instructions for return of the defective item(s).
Our Customer Service Department reviews each request carefully. Items that are approved for warranty coverage will be repaired, or replaced with a reconditioned item.
* Exclusions Apply: Warranty coverage applies only to product defects in manufacturing. Wheel bearings are not covered by the one-year warranty coverage. Product damage resulting from wear and tear is excluded from all warranty coverage. In addition, products purchased in used condition are excluded from warranty coverage.