C7skates Return Policy
30-Day Return Policy
We stand behind our products and want our customers to be satisfied with their purchase. We can accept returns for a full refund up to 30 days from the date of your order. All returned products must be in unused, sellable condition with all original labeling, packaging, pamphlets, or inserts (if applicable) for up to 30 days from the date of your order.
Returns Within The Contiguous U.S.
Shipping costs to return an item are not included. We can provide a prepaid shipping label for a flat fee of $15.00 USD, which will be deducted from your refund amount. Please contact us directly with your order and item numbers to request a prepaid shipping label (applicable to the contiguous U.S. only).
If you prefer, you may choose to ship at your own expense via a secure shipping method of your choice. In this case, please contact us directly to notify us of the return request. We will respond to confirm receipt of your request and provide shipping instructions.
Defective Merchandise
Please refer to our Warranty Page.